Resident Liaison Officer
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About the Role
Job Title: Resident Liaison Officer
Location: Croydon (Will involve travel)
Salary: >c£33,000
Duration: 2 Months (Possible extension)
Established in 1989, Our client is the UK's leading passive fire protection specialist, supplying a comprehensive range of third-party accredited survey, installation and compliance services to public and private sector organisations across the country.
With offices nationwide, this is a great opportunity to join a forward-thinking, modern construction business, that genuinely cares about it's people.
It will be your responsibility to develop positive relationships with residents in order to provide information and support during Passive Fire Installation works. You will prevent and limit dissatisfaction, resolve complaints and queries quickly and efficiently. This scheme is working closely with a public sector client so previous experience working for a main contractor on similar projects is ideal but not required as training given on the job.
Key Responsibilities include:
- Working on social housing / maintenance projects
- Full clean driving licence with own vehicle
- Pre-entry visits and company inductions
- Collect tenancy agreement/approval forms
- Visiting tenants in their homes and advising them on when and what work is being carried out
- Act as the main point of contact and deal with any problems/queries that the tenant may have
You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success.
