Head of Scheduling - Social Housing
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About the Role
Head of Scheduling - Social Housing Repairs & Maintenance
Full-Time, Permanent position
Based in Stratford
£40-55k per annum
Are you a strategic thinker with a passion for optimisation, leadership, and operational excellence? We are seeking a Head of Scheduling to join a leading construction contractor based in Stratford. It will be your job to lead the transformation and centralisation of scheduling across a dynamic repairs and maintenance team.
This is a key leadership role responsible for enhancing scheduling performance, standardising practices, and implementing data-driven strategies that improve efficiency, resource utilisation, and service delivery.
You must have 2+ years in a leadershop/senior coordination role overseeing a team and 5+ years experience within scheduling, workforce management or operational coordination within a field service or maintenance environment to be considered for this role.
Responsibilities:
Take full ownership of scheduling performance across multiple contracts and teams.
Lead the transition to a centralised scheduling model, streamlining workflows and promoting best practices.
Oversee and support Scheduling Leads and Schedulers, ensuring consistency and alignment with workforce capacity and KPIs.
Collaborate closely with operational and productivity teams to align scheduling strategies with business goals.
Identify and resolve systemic scheduling issues, using data insights to drive continuous improvement.
Provide coaching, training, and support to improve scheduler effectiveness.
Partner with system and tool stakeholders to ensure scheduling platforms are scalable and fit-for-purpose.
Essential characteristics:
Strong analytical skills with the ability to interpret data and generate actionable insights.
Proven success in driving process improvement, standardisation, and centralisation initiatives.
Excellent communication and stakeholder management skills, with the ability to influence and collaborate across functions.
Confidence with scheduling platforms, spreadsheets, and reporting tools.
Experience developing training content and process documentation.
You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success.
If you are interested please apply online now!
