Senior Contract Administrator

Job Title: Senior Contract Administrator
Location: Elland
Salary: >£27,000

We are pleased to be working with a leading specialist contractor in passive fire protection, delivering high-quality fire stopping, fire doors, and compartmentation works across a wide range of sectors including residential, healthcare, education, and commercial projects. With a strong reputation for safety, compliance, and excellence, they pride themselves on their commitment to protecting lives and property through superior workmanship.

Responsibilities

• Site/office purchasing, purchase invoice matching and approvals
• Site delivery scheduling and stock monitoring
• Hotel and Accommodation bookings
• New customer information and minor PQQs
• Maintaining supplier and subcontractor records for compliance & audit
• Equipment records & monitoring
• Customer Satisfaction (NPS) and Complaints register administration
• Job set up and allocation
• Job file maintenance and record keeping
• Preparing documentation for handover and certification
• Credit card reconciliation
• Supporting and liaising with Operational Teams
• Handling incoming calls and enquiries
• Supporting & working closely with internal teams to ensure a high standard of contract set up, smooth delivery and handover of projects.
• Be the go-to person for the team in Contract Support Manger's absence
• Assisting Contract Support Manager in Onboarding and Training of team members
• Supporting Contracts Support Manger with routine pinch points
• Collation of reports, management information and attendance of meetings as required
• Compliance Audit Support

Experience:

• Working within a similar level contract support, administration or customer service role.
• Customer/client liaison

Qualifications:

• NVQ Level 2 or Equivalent in Business Administration - Preferred
• ASFP Level 1

Benefits

• Competitive salary
• 25 days holiday (plus bank holidays)
• 5% employer pension contribution
• Training and development opportunities
• Flexible, family friendly working environment
• Team/company events and competitions