Commercial Administrator - Social Housing Repairs & Maintenance

Commercial Administrator - Social Housing Repairs & Maintenance
Based in Stratford, East London
Full Time, Permanent
Salary: £28,000 - £30,000 per annum

We are working with a well-established Social Housing Repairs & Maintenance contractor to recruit a proactive and detail-driven Commercial Administrator to join their team in Stratford.

This role sits within the commercial function and plays a key part in supporting operational teams by ensuring works are accurately valued, costs are controlled, and commercial performance is maximised. You'll work across responsive repairs and voids, using Schedule of Rates (SOR) to protect margin, reduce risk and ensure compliance.

The Role

Your responsibilities will include:

• Reviewing completed works to ensure accurate valuation using NHF Schedule of Rates and agreed contract mechanisms

• Updating the repairs/job management system to ensure correct SORs, labour and material costs are applied

• Identifying opportunities to maximise value and minimise commercial risk across repairs and maintenance workflows

• Reviewing, verifying and supporting approval of subcontractor claims and payments

• Raising purchase orders and supporting accurate cost capture

• Assisting with commercial reporting, analysis and financial month-end processes

• Providing general commercial administration and support to the wider commercial team

• Liaising with operational teams, subcontractors and internal stakeholders to resolve commercial queries efficiently

• Supporting continuous improvement of commercial processes and documentation

About You

We're looking for someone who is commercially aware, analytical and highly organised, with the confidence to manage data and challenge inconsistencies.

You'll ideally have:

• Previous experience in a Commercial Administrator or similar role within social housing repairs & maintenance

• Working knowledge of NHF Schedule of Rates (essential)

• Experience managing subcontractor costs or payments

• Strong Excel skills and confidence producing reports or performance data

• Experience using job management systems (Oneserve desirable but not essential)

• A thorough and meticulous approach with excellent attention to detail

• The ability to manage deadlines, multitask and work on your own initiative

• Strong administration and numeracy skills

You'll be joining a modern, people-focused business that values teamwork, development and long-term progression, offering a supportive environment where your contribution makes a real impact.

Apply now to be considered, or contact Lucy on 07943 388003 for more information.