IT Support and Infrastructure Analyst

IT Support & Infrastructure Analyst - Financial Services
Based in Orpington
Full-time, Permanent position
Salary: £40k - 45k depending on experience

We are working with a leading savings and investment specialist to recruit a skilled and experienced IT Support & Infrastructure Analyst to join their team in Orpington. It will be your job to provide and maintain IT support and infrastructure.

Duties:

• Ensure a smooth running of the Society's IT
• Assist in the development, testing and maintenance of strong layers of security for the Society's network and ecosystem.
• Contribute to the roadmap for development of the IT systems to ensure best practice in security and network/system resilience, to support business requirements and to ensure ongoing compliance with regulation.
• Work closely with the Society's IT Development team to provide a suitable infrastructure setup for hosting internally developed applications.
• Provide and maintain a suitable set of IT software and services for the Society's staff.
• Communicate with and support users of all levels.
• Engage with the business' IT support providers and maintain a productive relationship with them.

Essential and Desirable Criteria:

• 5+ years in an IT support and infrastructure role.
• Hold applicable MCSE, CCNA or equivalent industry certification(s).
• Understanding of working in a regulated financial services environment.
• Experience of IT network support/administration in an SME
• Knowledge of current cyber security threats and of how to mitigate them.
• Experience in the configuration of firewalls and network.
• Experience of management and support of a VOIP telephony system and associated hardware and software, particularly one that supports a contact centre.
• Happy to provide user support at all levels.
• Understanding of data protection regulations and how this relates to the IT provision in a business.
• Experience in developing, maintaining, and supporting business continuity.
• Experience in Office 365 and Microsoft Azure support as well as other SAAS solutions.
• Experience in maintenance of Microsoft Servers and Microsoft desktop clients.
• Demonstrable analytical, problem-solving, organisational, communication and planning skills.
• Project management.

Salary & Benefits:

You will be working for a modern, forward thinking business; that believes the strengths, skills and personalities of their people are the key to the groups success. This is a permanent, full time role for which you will receive a highly competitive salary of up to £45,000.

If you are interested, please apply online now, or call Rosie on 07768 066516!